1 reviews | Active since Sept 2019
Worst service and vehicle ever.
We bought a Gwm Steed in 2015, from Gwm, since we bought the bakkie we have had numerous problems with the bakkie. The radiator gave problems, egr valve has been replaced, injectors has been replaced, counter clock has been changed. Since the egr valve and injectors has been done, "v" joints on the prop shafts, brake calipers on both sides have been replaced, we have had problems with the power on the bakkie and we have advised gwm as well, it has now again gotten to the point where our bakkie has been standing since end August again. We have incurred cost as we had to bring stuff with us on a trailer behind the bakkie but due to the bakkie that has no power we had no choice but to leave the trailer at a secure storage that has been charging us per day as we could not tow the trailer, I have been in contact with Haval SA, as we are now incurring the cost for a problem that as been since before and one of the ladies has tried to assist but to no avail we were told the bakkie has to be standing 21days or more before they would assist us with a rental vehicle. We have advised them this is a problem as to whom will be dealing with the extra cost that is now on the storage and we would like our stuff to be at our home as it is valuables, this to was no concern. The bakkie has been in so many times and it is not a day or two, the other problem is now the egr pipe is on backorder and on a shipping container to South Africa, of which we can not be told by when it will be here and sorted in the meantime, we have had to sacrifice a lot of thing such as getting up earlier to be on time for work returning late nights from work, that is already a big gamble as it is our income to support our family and not expectable anymore. some responsibility needs to be taken for all the loss we have had and the endless problems with the Gwm Steed.
