Unhappy Client

Bought my P-Series at Harrismith Haval GWM.and the car was delivered to me on the 21/02/2022 from Harrismith to Welkom, on the 04/03/2022 the car broke down due to factory error Autohold, the car was toured to Klerksdrop branch, On the 8/03/2022 I was told the fault is due to the fallen" pin spring ", how that happened I will like to know as the car is fairly new - I'm losing my trust in the car . Worse I'm currently without a car, I was promised courtesy car however the promise is not yet fulfilled due to general manager always in Meetings since yesterday.....I hope this message will get to right department for my speedy solution...from One who lost faith and trust in the brand😔😔😡