Terrible service GWM Randfontein

On 22 feb we went to GWM Randfontein. paid a R15000 deposit for them to order spares and then shortly after took our GWM H5 for a major service and for them to replace inside door handles, air vents and make an extra remote key. After 3 and half weeks and me losing my temper I finally got my car back 2 days ago. Remote key rubber damaged, scratches on my car that wasn't there, one area on back wheel arch the paint is completely off, there is a red mark on the driver door that I was now told is a scratch and the red is the primer showing, the passenger door doesn't lock at all, Not with the remote, the key or our original key.

We paid in total R40 000 for the work we wanted done...it took them almost a month and now they are costing us even more money to sort out the issues that we now have with the car.

I told them I will never bring my car back to them, I don't want to see them or hear their lies anymore. They are worse than a bunch of backyard mechanics! Zero customer service, no quality service!! I give them a zero rating! They can go learn from other dealerships about customer service and giving a quality service!!

When you spend thousands of rands on a service and some minor repairs you expect value for your money. You dont expect to wait almost a month to get your car back and then with damages

If they tell me again about the ****** warehouse move and that that is the cause of our ****ty experience I swear I'm going to lose it...

Their warehouse move has nothing to fo with the customers they need to be orginized.

They have no idea what customer service means and they have no idea what quality service means...we received neither!

They must work on customer service and providing a quality service that paying customers deserve.