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naicker.sc naicker.sc

1 reviews | Active since Aug 2016

27 Sept 2024, 10:17

Please reconsider if you are looking at purchasing from GWM! Haval PMB your service sucks!!!

Extremely disappointed with Haval PMB. I visited the branch to request for a quote for the replacement of my tyre sensors in May/June this year. The agent did not bother to inform me that the sensors would be covered under the vehicle warranty. He gave me a cash quote and couldn't be bothered. Fast forward to my first service after expiration of my service plan which was done at an RMI approved service station. My warranty was now voided as the service was not done with Haval. I called the branch to find out why these sensors were not initially replaced when I came in twice to have the sensors assessed and again for the quote. No answer. Now I have called the service team 5 times to request a quote to have the sensors replaced cash as they are not willing to assist me. I was told that quote will be mailed to me...this was 2 weeks ago and I am still waiting. nothing but empty promises with zero after sales service. Rather stick to a reputable brand, where you know the after sales service is available and cares about customer satisfaction.

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