Gwm poor service

My Gwm handle was loose. I went to Gwm West rand. The departments manager just said I need to buy a new handle without even going to look at the handle to see what was wrong.

I went to Gwm Strubens Valley branch since it was closer to my home, when I order the part I did ask the clerk if they will be able to install it also. He said it won't be a problem

When he phoned to tell me I must collect the handle they wanted to charge me another R700 to spray it and R700 to install it

The I took the handle to our mechanic at work and it turned out that it was just a loose *****. He did not even charged me to fix it.

After various emails and phone calls to Gwm they said they will pay me back the handle bar money but will deduct handily and delivery fee, the handle was R480. They paid me back R125.

I reckon it is unreasonable since the manager did not even bother to go and inspect what was wrong. No the one dealer wants to push the blame towards the other and don't want to give me back all my money, they can keep the money if it is such a big problem for them.

This is why Toyota service delivery is so much better and I will only buy Toyota in future.

Next time I will spent a bit more money in the end but will now I will get better service