lC
lloyd C

1 reviews | Active since Jul 2014

14 May 2018, 13:03

GWM Edenvale - NO CONCERN FOR CLIENTS - DO NOT BUY CARS HERE UNLESS YOU WANT DISAPPOINTMENT

GWM has proven just why consumers should never purchase a vehicle from them. I did a cash purchase on a pre-owned i20 Hyundai from the Edenvale branch roughly 9 days ago and have returned the vehicle twice to them for repairs. The first instance I took the vehicle back complaining about the battery and other minor issues. Now they managed to sort the little issues out however completely disregarded my complaint about the battery needing replacement and went with the cheaper option to them and simply charged the faulty battery up again and gave it back to me with the empty promise that it just needed a charge. Reluctantly I took the vehicle back on the friday and within 2 days ( the weekend), the engine warning light was staying on, the battery was discharging, the ABS light and rev clock and temperature gauge had all stopped working. I then took it back again to the dealer and they contacted me mentioning that they cannot identify the issue with the vehicle and had to book it in with Hyundai to fault find on the vehicle. I then claimed that I would need a courtesy vehicle for the time that they need my vehicle, which was refused to me. Now I'm all for understanding that it's a pre-owned vehicle and that there may be issues, however I have been **** to, blatantly ignored when making requests and as a cash paying customer and then told that I cant cancel the deal because all used cars have issues! Really! THE OUTCOME REPORT FROM HYUNDAI DEALERSHIP WILL DECIDE!!!

0
Replies (0)