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jaco P

1 reviews | Active since Aug 2009

18 Sept 2022, 10:17

George Honda/GWM/Laval poor service

i bought a GWM P-series on 2022-02-15 from George Honda/GWM/Laval. I hit a pole a month later and registered a claim with my insurance. parts took until August to arrive, and the vehicle was sent for repairs. the vehicle was also serviced on 4800km on 2022-05-19. a rust check was done according to the garage. on 2022-08-16 the vehicle was sent for repairs to the load bin. during the stripping process it was discovered the load Bin between the cab and front of the bin was rusted. i contacted GWM George and they informed me the repairs must first be done on the damage to the load bin and then they will send the vehicle for inspection (to the same panel beater) Then the vehicle will have to be restriped, wait for authorization and then be brought in for repairs. This is my work vehicle, i need it daily. it was as easy as to send the technician to the workshop and get the photos or as me to forward it to them. the technician undertook to go to the panel beater to see the rust and start the process. this was never done. i phoned 4 x after i received the vehicle back to find out what the way forward is. received promises from Lani to phone me back. never received any call back. MY ADVICE IS NOT TO BUY FROM GEORGE HONDA/GMW/LAVAL. THE WORST POSSSIBLE AFTER SALE SERVICE. If this vehicle starts to rust in 3 months' time i do not think it is a very good buy.

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