Customers are ***** and not needed

Took my car to GWM umhlanga on the 11th Nov to have aircon fixed. They first took the entire day to do it and then told me that they didn't know what the problem is and I must bring it back sometime! I stay in Toti and its far to keep travelling up and down to get something fixed which should be easy. I complained to GWM/Haval HO about this but they simply believed some story from the DP and left it at that. The aircon stopped working again on the 6th Dec, not even a month after it was fixed. The car is still under motorplan too. I sent a mail on Friday to GWM/Haval HO about this and received no response, sent another one today an that's also been ignored. I have had 2 GWM's and never, ever again, I have dealt with numerous GWM dealers in Gauteng & Mpumalanga and they all have the same couldn't care less attitude. I was looking at getting a H9 but the sales staff at Arbour crossing and Shelley beach are totally disinterested. Both of them walked away when I started comparing it to a Fortuner! I have owned several Toyota's , BMW's Chevs, Opels, Nissans etc and none of them have such poor service as GWM. Little wonder GWM/Haval will never succeed in this country. I wonder if Haval China realizes how poor the service is in this country