1 reviews | Active since Dec 2015
Bad service at Haval Benoni
I bought a haval jolion from GWM/Haval Benoni branch on the 1st February 2025. When my car license plate came back to the dealership after registration process, I was told that I have to come pick it up as they do not deliver plates to clients, I had to drive +100KM for this. The smash and grab extra that was installed on the is not fitted perfectly, I called the dealership/saleslady and she told me that I need to bring the car in to haval Benoni as I can not take it to any other haval branch since it is an extra that was done by an external company, I have to drive again another +100KM back to Benoni. I asked the sales lady why was such information not disclosed when we were still busy with the purchase deal, she told me that "Smash and grab rearly has any come backs if you had any other extras it would’ve been communicated" How do you select which information you communicate, based on what and which one you don't? This is not my first car, and with my previous car, I never had such service. I regret buying haval or should I say buying from Haval Benoni. It's like all they care about is to make a sale and after that you are on your own.
