Bad service

I BOOKED MY H5 FOR A 20 000KM SERVICE.THE DAY I TOOK IT IN THE RECEPTION FROM THE STAFF WASH VERY BAD.I ASK THEM TOO PLEASE CHECK MY CARS BREAKS WITCH I HAVE A EXTENDED MAINTENANCE PLAN ON.AFTER 3 DAYS THEY FONED ME THE CAR WHERE READY .AS I DROVE AWAY MY CAR HAD NO POWER I STOPPED OPEN THE BONNED AND SAW THAT THE PIPE FROM THE AIR FILTER TO THE THROTTLE WAS BROKEN OFF AND THAT THEY NEVER CHANGE THE OILFILTER IT WAS STIIL THE SAME OLD ONE I RETURND TO THEM AND SHOWED THEM THE AIR FILTER AND ASK TO SEE THE OLD ONE THEY RESPONDED WITH THEY ARE NOT ALLOWED TOO SHOW THE COSTUMER THE OLD PARTS.THEY ALSO SAID THAT THEY ONLY CLEANED THE BREAKS AND DID NOT WANT TOO HELP ME FURTHER LEFT VERY UNHAPPY I TRIED TO GET HELP BUT NO ONE WHAS WILLING TOO HELP.AFTER A WEEK MY CAR BREAKS WENT AND THE CAR WASH PARKED IN THE GARAGE WHEN I FHONED THEM TOO FIX THE BREAKS WITCH I DID NOT WANT TOO BUT I WHERE IN FORM TOO GO BACK WERE THE CAR WERE SERVICE STILL TODAY I STRUGGLE TOO GET MY CAR FIX<br> AGAIN IT IS 3 DAYS TO DAY THAT MY CAR IS AT GWM WAITING TO BE FIX ALTHOUGH I HAVE A EXTENDED MAINTENANCE PLAN I STILL GET NO SERVICE I AM REALY FET UP<br>