1 reviews | Active since Sept 2010
Bad Service
Real bad service from GWM Haval West Rand.
I bought a new Haval H2 on 18 April and ever since then I just get bad service. The car had rattles in the dashboard, left back door and both front safety belts. After the 3rd attempt the rattle in the dashboard is sorted but the rest remains. I am taking my car in tomorrow with the hope that the rattle in the door will be sorted. The safety belts are still a problem but according to them, they are waiting for head office. Another problem was with the tow bar. After the 3rd appointment (other 2 appointments were cancelled by them) they installed the tow bar. When I received my car back, they messed up the wiring and my car needed to go back so that they can fix it. After all of this, they needed to refund me the difference from my previous car. Once again, there was an issue. They tried to refund my money into my new car account instead of my personal bank account. This they only realized after the second attempt the money rejected. At last I received the money this morning. Due to all this issues, I have asked that the director must phone me yesterday before 9 and also request a letter of apology. I still wait on both…..
