BAD CUSTOMER SERVICE

ON THE 16TH JULY WE WENT TO GWM WEST RAND ON ONTDEKKERS ROAD TO CHECK OUT A H5 SUV 2.4L BECAUSE WE WANT TO PURCHASE A NEW CAR. SALES PERSON GEORGE MADVISHE WHO ASSISTED US WAS FRIENDLY BUT NOT SO HELPFULL AS HE SHOULD BE - EVERY QUESTION THAT IS BEING ASK HE CAN NOT THINK FOR HIMSELS OR THINK OUT OF THE BOX HE RUNS EVERY TIME TO THE MANAGER - THE GENERAL SALES MANAGER ALSO DONT HAVE ANSWERS TO EVERY QUESTION THAT IS BEING ASK. WE BOUGHT THE CAR AND RECEIVE IT ON FRIDAY THE 17TH, THE MIRROR ON THE DRIVERS SIDE IS CRACK UP TILL TODAY NO FEEDBACK GIVEN TO STATE WHEN CAN THE VEHICLE BE REPAIRED. TODAY IS THE 30TH THEY WENT TO THE LICENCE DEPARTMENT TO CHANGE OWNERSHIP - SURNAME IS STILL IN MY ****EN NAME - THEY CALLED AND SAID THEY HAVE DONE THERE PART I NEED TO CHANGE THE PAPERS MYSELF - THE PEOPLE AT GWM LOOKING FOR EXCUSES AND NOT SOLUTIONS - AS A CUSTOMER IM ALWAYS RIGHT NO MATTER IF IM WRONG AND EXPECT TO RECEIVE SERVICE AND NOT ATTITUDES. LOOKS TO ME THAT THEY ONLY CARE ABOUT RECEVING FUNDS NOT ABOUT WHAT THERE CUSTOMERS WANT.