UTTERLY DISGUSTED WITH GEPF SERVICE

I have a claim against ***0 - This claim was processed and was at GEPF office in December 2014 - however when I called it was not captured yet but received. After calling GEPF call centre every week a consultant finally mentioned that to expedite my claim I should go to the local GEPF CPT office and they will courier the documents which I did and they scanned and courier it. Its 01 April 2015, and I have not received a response on emails that I have sent, messages that I have left on GEPF website nor response from the emails on the \contact us"list on GEPF website!! Every week after holding on for 26-30 minutes the impolite consultants tell you that SORRY THERE IS NO UPDATE ON THE SYSTEM ITS STILL WITH LEGAL and they refrain from providing you a contact in LEGAL. I have been through another retrenchment with the Oil and Gas economy crisis"