1 reviews | Active since Sept 2016

21 Sept 2016, 17:14

Unreasonable delay

<p>I submitted my Choice form in April 2016. The divorce claim was received by the legal department on the 18th of June 2016. There is no progress in this claim. Who Is dealing with my ex husband's claim at the legal department. I need to know how much will be deducted from my pension and when will you make a payment? This delay is causing me unnecessary stress. My pension number is ********** 1, Persal number ********** 3, I'D number ********** 344089</p>

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Replies (3)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply22 Sept 2016, 08:01
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Kindly note that I have made an urgent follow up with the relevant section and requested that the case should be finalised as soon as possible.

I will liaise again once feedback is received.

Kind Regards.

Lucille Smith

's update23 Sept 2016, 20:11
Reviewer Update

Good day Lucille

Thanks for your prompt reply. Kindly give me the feedback as soon as possible

Thank you

Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply17 Oct 2016, 09:15
Official

Good Day

Thank you for contacting the GPAA .

We acknowledge receipt of your complaint.

Kindly note that the divorce benefit was finalised and will be paid on the 18th of October 2016.

Kind Regards.

Lucille Smith