Two pot system

So i app**** for the two pot system on the 15 of september people who app**** after me already received their payouts but because we bank with bidvest we still waiting no communication whatsoever from gepf about our money mot been paid instead when u call them we been told that because we use Bidvest these a delay what a *** bank im so ****ed our onli hope is helopeter🙏🏽🙏🏽