TRASHY POOR DISGUSTING SERVICE

Honestly you deserve a 0 for your trashy pathetic service, you are a disgrace to customer service industry. Kenneth Baloyi who is supposedly a "Manager" is been cutting calls in his office. Average holding time is 1hr to get through to your Call Centre only to be told the paperwork is still at back office. Are you ****ing kidding me? We submitted all paperwork beginning of January, why are you not releasing my late father's pension money.