This has now become totally unacceptable, does not respond to emails.Can't get through to them on the phone.If you do get through its like after 30mins

GEFP advised that they would pay the funeral expense into bank account this week. They have not been in touch with me and I just do not hear from them!!!!

Why can't they just do what they have to do.I have been asking them since 2 August 2017.

After nearly a month they inform me they require more documents!!!! This is SO frustrating and depressing!!