Third Pension Payout

<p>On 2016-02-25 all relevant documents were forwarded by SAPS to the GPAA.</p> <p>On 2016-02-29 it was telephonically confirmed that document were received.</p> <p>Now 7 months later not yet finalised.</p> <p>On 2016-09-26 I was told that calculations have been done and that it need to be uploaded on the system, and that I have to phone on 2016-09-28 to confirm that everything was done.</p> <p>On 2016-09-28 I was told by Thabang that no calculations was done yet and that I must remember THAT IT IS A PRIVILEGE to receive a pension after an IOD.</p> <p>My question : Is it possible for a Institution like the GPAA to take 7 months to do calculations? </p> <p>Below their Vision, Mission, Core Values - IS THIS TRUE??</p> <p> </p> <p>Vision<br />The vision of GPAA is to be the leading, people-centric benefits administrator in government.</p> <p>Mission<br />To serve clients by paying clients accurately and timeously.</p> <p>Core Values<br />The GPAA’s core values are:</p> <p>Value<br />Description<br />Transparency<br />We undertake to be open and accountable in our engagements with all of our stakeholders.<br />Respect<br />We are committed to treating everyone with dignity, equality and trust.<br />Integrity<br />We act fairly, ethically and openly in all we do.<br />Courtesy<br />We treat our stakeholders and clients with consideration, compassion and kindness.<br />Service excellence<br />We commit to giving our clients quality service.</p>