bB
bernadinecoetzee B

1 reviews | Active since Dec 2016

12 Dec 2016, 19:22

Still waiting for pension pay out!

<p>I have resigned the 1 Sep 2016. I phoned the call centre and they said my case is at contribution department since the 6 Oct 2016. They have send an email to speed up the process on the 6 Dec and when I phoned today 12 Dec no respond on that email and my case is still at contribution?</p> <p>PLEASE CAN YOU ASSIST AND SPEED UP THE PROCESS. CALL CENTRE SAID IT TAKES 60 DAYS AT CONTRIBUTION FOR A PAY OUT. IM STILL WAITING!!!! </p>

0
Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply13 Dec 2016, 15:02
Official

Good day

Thank you for contacting the GPAA

We hereby acknowledge your email with regards to your email. Please note that the case is currently with the relevant section for processing.

Further follow up has been made with the relevant section to expedite the matter.

I will liaise with you again once the case is finalized or if there are errors on the file.

Kind regards,

Lucille Smith