bB
bernadinecoetzee B

1 reviews | Active since Dec 2016

03 Jan 2017, 12:21

Still waiting for feedback and pay-out!

<p>Good Morning Lucille,<br /> <br />On 13 Dec you said that further follow up has been made to expedite my matter. You said you would contact me once the case is finalized. Today is the 3 January and I have no feed back as yet. Every time I phone the call centre they tell me no progress has been made, I should phone back the following week? I have even spoken to a supervisor and still no pay-out?????<br /> <br />Please assist, Thank you,<br />Bernadine</p>

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply05 Jan 2017, 12:03
Official

Good day

Thank you for contacting the GPAA

We hereby acknowledge your email with regards to your email. Please note that the case is currently with the payment section for processing.

Further follow up has been made with the relevant section to expedite the matter.

I will liaise with you again once the case is finalized or if there are errors on the file.

Kind regards,

Lucille Smith