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kM
kale M

1 reviews | Active since Jul 2016

14 Jul 2016, 04:20

STILL WAITING...

<p>Good day,</p> <p> Please advice the date when the payout will made. Yesterday the bank collected my mother's car because of non payment. She is in serious financial trouble. </p> <p> </p> <p>Regards</p> <p>LS</p>

0
Replies (4)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply14 Jul 2016, 05:42
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Kindly note that the member's file is with our payment section for urgent processing.

Kind Regards.

Lucille Smith

kM
kale M's update14 Jul 2016, 06:28
Reviewer Update

How long does it take for an urgent request to be processed? I got the same reply two days ago. Now I see I missed a call from your department. Can you call back please.

kM
kale M's update15 Jul 2016, 04:39
Reviewer Update

Thanks for the call yesterday, please advice if there are any new developments on the file.

kM
kale M's update17 Jul 2016, 18:00
Reviewer Update

THURSDAYS LUCILLE SMITH PROMISED TO GIVE ME FEEDBACK ON THE FILE BUT YOU DIDN'T. PLEASE ADVICE WHEN WILL THE PAYMENT BE DONE.