STILL NO SERVICE: REF:BOSMAN CE CP ***1

<p>i REPORTED BAD SERVICE OF GEPF ON 17 AUGUST ON HELLOPETER. WELL, I WAS CONTACTED THE SAME DAY TO SAY THAT IMMEDIATE ATTENTION WILL BE GIVEN TO MY COMPLAINT. I WAS IMPRESSED. HOWEVER THAT WAS THE LAST I HAVE HEARD FROM THEM. ON 29 AUGUST I CALLED GEPF AGAIN AND WAS TOLD THAT MY MOM'S PENSION HAS STILL NOT BEEN FINALISED. I ASKED TO SPEAK TO SOMEONE AT THE FINANCE DEPARTMENT BUT WAS TOLD THAT I CANNOT CALL THEM, I CAN ONLY SPEAK TO THE CALL CENTRE MANAGER. I WAS DIVERTED, BUT THE CALL WENT STRAIGHT TO VOICE MAIL. I LEFT A MESSAGE.......I AM STILL WAITING. MY E-MAILS ARE ALSO NOT BEING ANSWERED. WHAT MORE MUST I DO? IT HAS NOW BEEN MORE THAN A YEAR SINCE MY MOM'S PASSING AND MY DAD WHO IS THE BENEFICIARY HAS STILL NOT RECEIVED ANYTHING.</p>