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1 reviews | Active since Sept 2016

20 Sept 2016, 15:31

SO SICK AND TIRED!!!

<p>I am so SICK AND TIRED of phoning and phoning and phoning your help centre and getting the same old answer that my payment is busy being processed!!!!!!!!! What can possibly still be taking so long?? You are just wasting my time and my money!!</p> <p>Lucille I queried you on the 7 Sept and you rep**** on the 8th that my affidavit was received and was handed to the relevant department for processing. Since then I have been told that it is in payments being processed. Busy being processed, thats all I ever hear. </p> <p>Has the Pension fund run out of money or something because I see a lot of people on here complaining about not receiving their money and waiting for years!!! It is crazy. Maybe it is time to get the Public Protector or Carte Blanche involved. We are tired of waiting!!!!</p>

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply21 Sept 2016, 08:46
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Kindly note that I have made an urgent follow up with the relevant section and will liaise again once feedback is received.

Kind Regrads.

Lucille Smith