Shocking delays. ***

<p>Mr Matlhoko retired as from 1 May 2016. To date he has not been paid out. His file reached the payout office, then it was noticed that an incorrect code was used. Mr Matlhoko borrowed money again to visit your offices. He was told that payout will be on the very next Monday, lies, many Monday's later and no payment. Mr Matlhoko purchased our house, paid a deposit from his leave payout, which he stands to lose as he is in breach of contract. I, the seller, have incurred costs as my wife is now forced to live in Umtentwini by herself, she is elderly, on chronic medication and without transport. I have to see to her needs, she cannot go without her medicine. Me Matlhoko has school going children, he has to keep borrowing money, how humiliating for them. What we all need to know is: A) When can payment now be expected, we need a timeframe. B) What will that amount be, he wants to take occupation of my house, but with all these delays, I have to make sure that he will be paid and that there will be sufficient funds. C) We need a letter from GEPF to be sent to Mr Matlhoko stating all the facts, PLUS a telephone number / email address of a person that will take responsibility for this file to ensure he is paid soonest. I would like to point out to you, it was GEPF that caused the delays, he RETIRED, he did not RESIGN. Please ensure that you get this right!!!</p>