1 reviews | Active since Jan 2014
"Senior" Management staff don't reply
<p>I have sent this same e-mail on 8 different dates and have STILL not got any feedback. CAN SOMEONE DO THEIR JOB AND REPLY? I went to the SARS offices in Boksburg on 29 August 2016 to find out why I can't complete my SARS e-filing submission for 2015/2016.</p> <p>I resigned from the GDE on 31/12/2015 and only received my pension money in March 2016. According to the IRP5 that GEPF sent me, the date of accrual is 2016 and the reconciliation/tax period is 2017. When I got to the SARS office, the lady printed me the IRP3 submitted to SARS by GEPF indicating the date of accrual is 2015-12-31 and year of assessment is 2016- according to directive and application number . This has wrongfully been submitted to SARS by GEPF and is now costing me to phone and drive around so that I can have my SARS e-filing/submission completed.</p> <p>According to SARS, the GEPF (YOU) have to cancel the directive and resubmit so that your IRP3 SUBMISSION coincide with my IRP5 which will only be applicable for the tax year 2016/2017.</p>
The worst person to deal with is Lucille Smith! She apparently will help after previous review but nothing is sorted out. And she never replies to a e-mail. Nor ********** She helped once and never replies to any emails. No wonder I left the Goverment if this is their service.
The worst person to deal with is Lucille Smith! She apparently will help after previous review but nothing is sorted out. And she never replies to a e-mail. Nor ********** She helped once and never replies to any emails. No wonder I left the Goverment if this is their service.
Disego Makobelo is the other person who never repsonds. And apparently their calls are recorded but it seems like it is not,
Disego Makobelo is the other person who never repsonds. And apparently their calls are recorded but it seems like it is not,
Good Day
Thank you for contacting the GPAA and accept my apologies for the delayed response.
Kindly note that I have forwarded your complaint to the relevant section in order to assist with the tax directive application.
I will liaise once I received feedback.
Kind Regards
Lucille Smith
Good Day
Thank you for contacting the GPAA and accept my apologies for the delayed response.
Kindly note that I have forwarded your complaint to the relevant section in order to assist with the tax directive application.
I will liaise once I received feedback.
Kind Regards
Lucille Smith