MM
Mukhacani M

1 reviews | Active since Jun 2015

02 Jun 2015, 05:10

REISSUE FOR PAYOUT UNACCEPTABLY INCONSIDERATE

<p>I was made aware on 20/05/2015 after I called. I was also asked to resubmit my banking details and certified copy of my ID, which I did on the same day. On 22/05/2015 such documents were submitted to finance department to cancel the wrong one and reissue the correct one and make payments. But until today they have not yet paid. My problem is that they don't update me except if I call. Now I don't even understand why they're not reissuing and make payments. What is delaying them because I have submitted the correct documents. I am not working now and my policies are being affected.</p>

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply29 Jun 2015, 11:46
Official
Hello mukhacani,

Thank you for contacting the GPAA.

We acknowledge receipt of your enquiry.

Kindly provide this office with a valid id number, pension or persal number, as the id number provided yields no information.

Kind Regards
Megan Lambert