DA
Dewald A

1 reviews | Active since Dec 2015

14 Dec 2015, 14:47

Really bad service

This give me a really bad taste in my mouth. I have been waiting since August 2015 for the GEPF to complete my calculations. Everytime I phone they say my file is at legal for calculations. How dificult can that be if you have the qualifications to be in that position. Can they please find someone that knows how to do the calculations and get this file closed.

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply18 Dec 2015, 07:57
Official
Hello dewaldainslie,

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Please be advised that the divorce application is still in process.

No date of payment or finalisation has been confirmed as yet.

We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.

Kind Regards
Megan Lambert