HB
Hein B
1 reviews | Active since Nov 2015
13 Nov 2015, 10:25
Re: Feedback iro Pension Pay-out
Good morning Megan, <br> <br> It has now been 7 days later, since your response to me.<br> <br> To date, no one from GPAA has by any means possible (e.g. e-mail, telephone, etc) made contact with me iro my query. [In fact I have not even received an SMS that the GPAA now has my documentation and are working on it - and this after they took receipt thereoff on 28 October 2015 already!]<br> <br> Kindly advise soonest.<br> <br> Regards<br> <br> Mr C.H. Brand<br> Cell no: ***<br> E-mail: [Email Removed]<br> <br>
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Government Employees Pension Fund (GEPF)'s replyOfficial
17 Nov 2015, 10:29Hello brandhein,
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
Please be advised that the GPAA is in receipt of your pension documents.
A follow up will be ecsalated to the relevant processors/ processing units, in order to expedite the processing of your documents.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Kind Regards
Megan Lambert
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
Please be advised that the GPAA is in receipt of your pension documents.
A follow up will be ecsalated to the relevant processors/ processing units, in order to expedite the processing of your documents.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Kind Regards
Megan Lambert
Government Employees Pension Fund (GEPF)'s reply17 Nov 2015, 10:29
Official
Hello brandhein,
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
Please be advised that the GPAA is in receipt of your pension documents.
A follow up will be ecsalated to the relevant processors/ processing units, in order to expedite the processing of your documents.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Kind Regards
Megan Lambert
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
Please be advised that the GPAA is in receipt of your pension documents.
A follow up will be ecsalated to the relevant processors/ processing units, in order to expedite the processing of your documents.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Kind Regards
Megan Lambert