MN
Mmabaleng N

1 reviews | Active since Jul 2015

27 Jul 2015, 11:22

Previous query not fully addressed - 18:53 Tue 21

Morning Megan <br> <br> Thanks for your response that you gave to my previous query at 15:22:39 | Wed 22 Jul 15. However still my queries have not been addressed. <br> <br> 1. What is the status of the formal complaint I've logged regarding allocation percentages which you have used (they add up to 105% which cant be correct, and has not been fairly distributed like it was done when my Father passed away, and I need to know who should I contact for follow up on this.<br> <br> 2. With reference to the point where you say you are waiting for Guardian form, that cannot be true, because since my last visit to your office it Arcadia I was advised that will not be necessary since there is no one under 18 years of age amounts us in order to qualify for orphan's pension.<br> <br> 3. lastly you said \GPAA have not received the late member's pension documents from the late member's employer as yet"what documents will that be since it is the first time that I'm hearing of outstanding documents.<br> <br> I will highly appreciate your detailed feedback in order to have comfort that my issues are being given the required attention. If needs be I wouldn't mind to come and meet you personally<br> <br> Regards<br> <br> Losandrews"""

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply27 Jul 2015, 15:52
Official
Hello Losandrews,

Thank you for contacting the GPAA.

I would like to acknowledge receipt of your complaint.

Please be advised that I have contacted you on *** in order to get a clear understanding on how I can assist , however it went to voicemail. Please provide me with alternative numbers in order to clarity in the complaint.

Kind Regards

Lucille Smith