SN
Shireen N

1 reviews | Active since Feb 2017

10 Mar 2017, 21:56

Poor Service Delivery

<p>I have submitted documents re Divorce Matter, on 19 Sept 2016. P/N. ********** 8. After 3 months ,they sent me choice form. I completed and sent back on 8 Dec 2016. When I made enquiry regarding payout , it was discovered that my choice form was " mislaid ". Frustrated and bitter, I requested to speak to the supervisor in the contact centre. Eunice informed me that she would personally look for the form. On the 12 Jan 2017 , the choice form was " found ". Yippee !!! Ever since , almost 60 days , I am being told that they still working with my forms at the legal section. !!!!. Please can you say just how long do they take. ??? I am a single parent and due to ill health I am unemployed, with no source of income. !!!! I just can't bear this anymore. I also suffer from depression and became suicidal ! Please can you investigate my matter. Thanks </p>

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