1 reviews | Active since Jun 2016

01 Jun 2016, 13:15

poor service and payment delay

<p>Its been six moths since I submitted my choice form. You guys confirmed in December 2015 that the documents are in order. </p> <p> </p> <p>You said the process will take only 60 days, its been six months now. Every time I call or send and email I get that my forms are with the legal department or there is a baglog. I'm tired with your excuses. I'm considering legal action just to find out when are you going pay me</p> <p> </p> <p>Can someone assist</p>

0
Replies (2)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply06 Jun 2016, 12:54
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

We would like to assure you that our office is looking into the matter and will provide feedback in this regard as soon as the matter has been concluded.

Kind Regards.

Lucille Smith

Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply14 Jun 2016, 08:09
Official

Good Day

Kindly note that the divorce payment was finalised and will be paid on the 15th of June 2016.

Kind Regards.

Lucille Smith