1 reviews | Active since Oct 2016
POOR SERVICE
<p>I got a client that resigned from SAPS and is waiting now for 8 months that his funds must be transferred from GEPF. Our Goverment is triving towards better service ,but what service. You can not get answers from their call centres and each day they got a differant story. Even the Managers tells you a lot of stories just to believe them. GEPF is delaying the payments of ex employees and all they do tell them and the public there is processes to follow but does it take eight months. What about financial obligations of the Public and ex employees. </p>
Good Day
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
Kindly note that the pension documents was received and referred for urgent processing.
I will liaise again once the case is finalised or if any errors are indicated.
Kind Regards.
Lucille Smith
Good Day
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
Kindly note that the pension documents was received and referred for urgent processing.
I will liaise again once the case is finalised or if any errors are indicated.
Kind Regards.
Lucille Smith
This is really getting out of hand I posted a review and my response regards to my review that the members case will be worked on urgently as he is waiting 8 months now for his funds from GEPF Pensionfund. This is again a comment made just to keep me quiet and satisfied as nothing is being done regards to this problem. The members file is not being worked on as it was last worked on at the 26/10/2016. What must one do again we are taxpayers and the government can do as they please. Whers is service and serving the public. Taxpayers money is being used to pay salaries etc. A lady Lucille Smit of GEPF contacted me and told me a lot of nonsense regards to working on the file and that it is being processed urgently bull. If you sent her a mail she does not respond. I hope that somebody in the Government reads this review and can attend to this. Where has humanity gone to.
This is really getting out of hand I posted a review and my response regards to my review that the members case will be worked on urgently as he is waiting 8 months now for his funds from GEPF Pensionfund. This is again a comment made just to keep me quiet and satisfied as nothing is being done regards to this problem. The members file is not being worked on as it was last worked on at the 26/10/2016. What must one do again we are taxpayers and the government can do as they please. Whers is service and serving the public. Taxpayers money is being used to pay salaries etc. A lady Lucille Smit of GEPF contacted me and told me a lot of nonsense regards to working on the file and that it is being processed urgently bull. If you sent her a mail she does not respond. I hope that somebody in the Government reads this review and can attend to this. Where has humanity gone to.
Please can somebody help with this case I need assistance urgent.
Please can somebody help with this case I need assistance urgent.