Poor and inhumane treatment from GEPF

Complaint against the Government Employees Pension fund (GEPF), Government Pensions Administration Agency (GPAA) and Border Management Authority

I have been struggling to finalize my pension claim with the Government Employees Pension fund (GEPF) and the Government Pensions Administration Agency (GPAA) for over 6 months since my claim submission.

Despite numerous follow-ups, this matter remains unresolved. I tried contacting the GEPF customer line on *** numerous times including today. The lady who assisted me today told me that they are going to reject my file again back to employer because the contributions are not correct and she was so rude to me making it seem like it was my fault because I am only claiming now. She said why didn't I claim that money in 2018 and I told her that they refused to help me because they said they will combine them with the ones that I became permanent. The GEPF doesn't have our best interests at heart and I don't think I will ever get that money.