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helena S
1 reviews | Active since Mar 2016
17 Mar 2016, 12:08
Pension payout
Hi. I already post a complaint against the GPAA. And I did receive a feedback. BUT there is no response after that. The email address they gave me, send my emails back? I phone and the same old story has been told. The file is at the legal department and they did not finalized it. The latest is that they worked on my file on the 14th of March. Ok they worked on the file, but what did they do? This is all they can tell me.<br> <br> I feel that there is somebody not doing his/her job, and I pay the price for this.<br> <br> If there is anybody else I can contact in this matter please help me get answers.<br> <br> thank you very much<br> <br> Helena Steyn<br>
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Replies (1)0
Replies (1)Government Employees Pension Fund (GEPF)'s replyOfficial
17 Mar 2016, 15:29Hello helenasteyn123,
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Your file is currently with our Legal department. Once they're done, we will then send it to payments.
Kind Regards
Nonsikelelo
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Your file is currently with our Legal department. Once they're done, we will then send it to payments.
Kind Regards
Nonsikelelo
Government Employees Pension Fund (GEPF)'s reply17 Mar 2016, 15:29
Official
Hello helenasteyn123,
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Your file is currently with our Legal department. Once they're done, we will then send it to payments.
Kind Regards
Nonsikelelo
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Your file is currently with our Legal department. Once they're done, we will then send it to payments.
Kind Regards
Nonsikelelo
