Pension Fund not paid since from 2013

I resigned from the government pension fund on the 05 May 2013, however 23 months later I am still waiting for my pension fund. Every time I call, I am given feeble excuses, of which none are my fault but their incompetence. This really feels like dealing with a bunch of *********** people. I cannot express my frustration at this matter as money was taken from me every month, I'm not borrowing nor lending it! It is my money! I cannot wait any longer, bills are piling up. Some of this officials are getting paid for not doing their jobs