GMdP
Gerteruida Magdalena du Plessis

1 reviews | Active since May 2016

19 May 2016, 13:05

Payment not correct

<p>Hi there,</p> <p> </p> <p>I Resigned last year October 2015 and according to my year service i did not received the correct payout. My money was short of R257 000.00 (TWO HUNDRED AND FIFTY SEVEN THOUSAND RAND). I did call the call centre and they said that the payment i received is my final payment and that my case is now closed. I am very upset as to when we received my pension figures before my resignation date clearly stated how much i will get for the 35 years and 8 months service in the National Defence Force. We clearly stated that i would go on the Severance package option B but i did not received that money that i was suppose to get. Can you please check for me as i was at the age 55 when i resigned. My Persal number is ***7CA. This is a huge loss of income as i am on pension now.</p> <p>Kind regards</p> <p>Magda du Plessis</p>

0
Replies (2)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply30 May 2016, 12:06
Official

Good Day

Thank you for contacting the GPAA and kindly accept our apologies for the delayed response.

We acknowledge receipt of your complaint.

Kindly provide this office with the member's pension or id number in order to assist with the enquiry.

Kind regards

Lucille Smith

GMdP
Gerteruida Magdalena du Plessis's update30 May 2016, 13:47
Reviewer Update
Hi Lucille I have put on the Persal number but here is the ID number ***