TM
Thando M

1 reviews | Active since Jul 2016

09 Sept 2016, 11:32

Payment Date

<p>Hi Lucille</p> <p> </p> <p>We've been playing cat and mouse for a month now... Please confirm payment date. I'm pretty sure authorization should take no longer than 1 week.</p> <p> </p> <p>By now you should know on exactly what day my money is coming.... Actually you should know that from the start, i really don't know why you are hiding this information from me. </p> <p> </p> <p>You are the one who knows your processes and service level agreements. But I've notice that in our past communication you've dodged this question with great care!!! </p> <p> </p> <p>So please stop being sneaky with me and give me a date hey mate!!</p> <p> </p> <p>Not that it matters to you but I'll say it again:</p> <p>1. I've got a bond that hasn't been paid since March 2016</p> <p>2. I've got kids to feed</p> <p>3. All my policies that I've been paying for over 20 years have lapsed</p> <p>4. I owe a loanshark R6566 for my employer's missing contributions</p> <p>5. I've got school fees to pay</p> <p>6. I've worked for the government for 31 years, faithfully.</p> <p>7. My last working day was on the 26th of February 2016</p> <p> </p> <p>I don't even know how I've survived till now.</p>

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply12 Sept 2016, 08:46
Official

Good Day

Thank you contacting the GPAA.

Kindly note that the pension benefits was send for authorisation and has not been confirmed by your bank as yet.

I will liaise once we received feedback from your bank.

Kind Regards.

Lucille Smith