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Susan S

1 reviews | Active since Jun 2016

24 Jun 2016, 18:22

NOT HAPPY AT ALL!!

<p>Hi GEPF</p> <p>I HAVE DIVORCE AND SEND ALL MY NEEDED DOCUMENTS WITH COURIER IN JANUARY, I CALLED YOUR OFFICE AND THEY SAID THEY DID RECEIVE MY DOCUMENTS ON THE 28TH OF JANUARY, SO FROM THEN I ALMOST CALLED EVERY WEEK TO FIND OUT THE PROGRESS OF MY CLAIM, EVERY TIME IS THE SAME STORY STILL AT LEGAL DEPARTMENT BUSY CALCULATING ON THE 28 TH OF APRIL THEY STARTED TO WORK ON MY FILE AND ALMOST 2 MONTH PASSED AND NOTHING HAPPENED!! ON THE COURT ORDER STATED THAT WITHIN 60 DAYS THE DIVORCE CLAIM WILL BE PAID OUT, ONS THE 25 OF JULY IT WILL BE 120 DAYS. I am really getting sick of the same story and no progress with my claim all my documents is correct. Hallo Peter PLEASE HELP ME SO THAT GEPF CAN PAY OUT MY DIVORCE CLAIM ASAP I HAVE WAITED LONG ENOUGH. </p> <p> </p> <p>Kind Regards </p> <p>SUSAN</p>

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply29 Jun 2016, 06:18
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Kindly note that I have made follow ups with the relevant sections where the documents is currently pending and will provide you with feedback in this regard as soon as the matter has been concluded.

Kind regards,

Lucille Smith