1 reviews | Active since Nov 2016

18 Jan 2017, 12:10

NON PAYMENT

<p>I resigned in July 2016 and filed my claim in September 2016 but till today I have not received my claim. I have written numerous emails to GPAA but the response is the same, the file is with the contribution department for what now two months full. I resigned because 3 of my children have completed school and want to further their education of which I couldn't afford hence I resigned. Till this date they are sitting at home doing nothing because I do not have money and I am not working. My pension number is ********** 5</p>

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Replies (2)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply20 Jan 2017, 07:58
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt for your complaint.

Kindly note that the pension documents is currently with our contributions section for urgent processing.

I will liaise again once feedback is received.

Kind Regards.

Lucille Smith

's update20 Jan 2017, 08:28
Reviewer Update

Dear Lucille

Your responce to my complaint is hereby acknowledged.

I hope your immediate intervention will fast track the process so that my children will be able to further their education this year.

Hope to hear from you soon.

Thanking you in advance.