No service since 2nd July 2015

I submitted a claim against my former spouse's pension on 2nd July 2015. Up to date, 17 December 2015, which is now five months and two weeks, the GEPF/GPAA has not paid my claim into my bank account. The same GEPF/GPAA has already paid my former spouse's claim against my pension.<br> <br> I have been complaining in vain to the GEPF/GPAA since 2nd September 2015 through their call centre and emails to enquiries, and even through Hello Peter. My next steps of recourse will be to the Chapter 9 Institutions and to the media.