FM
Fulufhelo M

1 reviews | Active since Aug 2015

20 Aug 2015, 11:12

No Response via call centre

Try calling GEPF call center. Always busy, always on hold for more than 20 minutes. Even when you call at 8am on the dot their are already experiencing \high call volumes". Trying to get an update on my late dad's pension pay out to myself my mom and my sister. We filled forms in January"

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply21 Aug 2015, 09:51
Official
Hello Fuluzo,

Thank you for conting the GPAA.

With regards to your email below, please note that the pension documents are still being worked on.

A follow up will be ecslaated to the relevenat unit in order to expedite the processing.

We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.

Kind Regards
Megan Lambert