KT
Keneilwe T

1 reviews | Active since Mar 2016

01 Mar 2016, 17:12

No place to stay with my kids!!

On the 5th of October 2015, i lodged a claim with Gepf after a divorce. Since , I had primary custody, ex spouse who is a Gepf member agreed that we can stay for three months while I am waiting For Gepf payout. The legal and payment departments are playing games with the claims. The claims was send back 3 times by the Patment depart to the legal department and each time it takes 3 weeks before its rejected again. The three months is up and I am now moving from one place to another . I was recently nearly ***** by asking people for place to sleep as the useless Gepf is playing God. Even the call centre is not helpful. That's the worst display of incompetence I hv ever witnessed by any sphere of government. The law indicates that they must pay in 60 days but it's now over 120 days. someday please heeeelp before I become a hobo!!!

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply02 Mar 2016, 10:23
Official
Hello Gepf victim,

Thank you for contacting the Gepf.

We acknowledge receipt of your enquiry.

Please note we're currently working on your file, and l will give you feedback as soon as possible.

Regards
Nonsikelelo