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beverleyjacobs.j beverleyjacobs.j

1 reviews | Active since Feb 2017

13 Feb 2017, 12:47

No Payout

<p>I have been waiting 4 years for pension to be paid out. Always a reason why it is not payment. There was an underpayment last year I made the payment. Now they tell me there is another underpayment. This is not possible. I also have no paperwork of this and nobody wants to talk to me only the call centre and they are not helpfull... How can this service be so useless that you are not allowed to speak to anyone or see any paperwork. Four years!!!! This is ridiculous...</p>

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply03 Apr 2017, 11:22
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

We would like to advise you that your documents are still with your employer since 26.01.2017. We need the documents in order to finalise your case, please contact your human resource department and ask them to re-submit your case.


Kind Regards
Kemoele Kesi