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faeezajz F

1 reviews | Active since Jun 2016

10 Jun 2016, 04:41

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<p>---------- Forwarded message ----------</p> <p> </p> <p>Disgusted in the poor service received</p> <p> </p> <p>Good Day</p> <p> </p> <p>I have send my divorce claim 3 times, the first two times they could not locate it even thou it was send via registered mail , called every two weeks and was at the GEPF offices in Cape Town but to no avail. My ex-husband’s pension fund number is ***8. I have completed all the papers needed but when you call them, they keep on telling me it’s with the lawyers, after 2 months of sending a new paperwork as they could not locate it and 4 months awaiting payment. What is a person supposed to do if nobody can give you any truthful answers? I must buy a property for me and my kids but how can i…..</p> <p> </p> <p>Can this claim please be prioritized !!!!!!!!</p> <p> </p> <p>I also notice you give a generic response to everybody…..a time frame for conclusion would be highly appreciated.</p> <p> </p> <p>Thank You</p> <p> </p>

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply10 Jun 2016, 05:56
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Kindly note that I have send an urgent request to the relevant section in order to speed up the process.

I will liaise again once there is any new developments.

Kind Regards.

Lucille Smith