No offense to the people who work there and can't do anything about the situation but if i could give a rating of 0 i would! This situation has put me in severe panic and anxiety..

I don't know what is going on there at GEPF.. but this is ridiculous on how long it has been taking. After numerous calls to the toll free number:*** there has still not been any positive progress on the matter except for giving me false reassurances every time I call because the file is at payment and does not have any errors and nobody knows why it's taking so long and all they tell my is that they will do an escalation and i must call back in a week, it's been a few months and there has been absolutely no movement on the file. It has been at payment section for some time now.

It has been 1year and 4months since the death of my father. No one there can explain why it is taking so long to finalize this case.

Everytime I ask to speak with someone in charge nobody can help me, all i get told is "sorry mam we cannot do that but you can send an email to GEPF" which also doesn't help! legal action will be my next option. my name is Charmonè Chester