nM
nondumiso M
1 reviews | Active since Nov 2015
23 Nov 2015, 13:07
no feedback and slow service
i sent my funeral claim benefit application on the 17nth of november today its the 23rd and the claim is supposed to be processed within 72 hours but I have been calling the customer care who keep telling me to call on the next day. someone is not doing their job. please sort your department out.
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Replies (1)
Government Employees Pension Fund (GEPF)'s replyOfficial
24 Nov 2015, 09:57Hello nduh-zn,
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Kind Regards
Megan Lambert
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Kind Regards
Megan Lambert
Government Employees Pension Fund (GEPF)'s reply24 Nov 2015, 09:57
Official
Hello nduh-zn,
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Kind Regards
Megan Lambert
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.
Kind Regards
Megan Lambert