sP
shereen P

1 reviews | Active since Nov 2015

16 Nov 2015, 08:12

NO ANSWERS

I have since made it a point to visit Hello Peter at least once a week just to see how \unique"my case is and each time I'm just amazed at the selective responses being given by GEPF/GPAA but yet the cries are all the same... My case has been going on for ALMOST 4 MONTHS NOW but to date I have never been given a reasonable explanation for the delay. OTHER THEN ITS IN LEGAL....I've even escalated my query (or at least I thought I was) to the manager IN LEGAL but guess what SHE SAID... IM LUCKY THAT THEY HAVE WORKED ON MY CASE. The level of assistance promised amounted to nothing and her level of empathy left a lot to be desired. <br> <br> I really appreciate this platform and I'm quite sure that some of the cases raised here would not have received the level of attention they have but I feel more needs to be done by us the beneficiaries of this fund. I PHONE AND EMAIL DAILY AND NOTHING IS SPEEDED UP THIS IS VERY VERY SAD... I have my ex husbands things that are still lying in saps head office in Pretoria which they have' nt sent through yet he has children to feed school fees debts and things to do"

0
Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply17 Nov 2015, 09:56
Official
Hello shereen36,

Good Morning Shereen,

Please accept my apology for the late response.

Kindly be advised that no payment date has been registered as yet.

I am trying my utmost best for the processing units to finalise your application.

I will provide you with further feedback in due course.

Kind Regards
Megan Lambert