1 reviews | Active since Dec 2016

04 Jan 2017, 11:44

Lucille Smith scripted response

<p>I am just disapointed with the level of Lucille Smith's scripted response.</p> <p>I mean my review was written about my divorce settlemet and she has not really updated me with</p> <p>her findings in my file if there were any errors. GEPF is really messing with peioples lives and aditing more stress. my whole life has been turned upside down and your lack of co-oparation npot helping.</p>

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Replies (5)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply05 Jan 2017, 12:07
Official

Good day

Thank you for contacting the GPAA

We hereby acknowledge your complaint.

With regards to the divorce benefit , please note that a certified copy of the divorce degree is required.

Kind regards,

Lucille Smith

's update05 Jan 2017, 13:03
Reviewer Update

Can you advise how it is possible that this was never brought to my attention before i started complaining. I will bring the certified copy by hand next week tuesday and your offices. is there anything else missing ?

Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply05 Jan 2017, 13:11
Official

Good day

Thank you for contacting the GPAA

We hereby acknowledge your complaint.

With regards to the divorce benefit , please note that a certified copy of the divorce degree is required.

Kind regards,

Lucille Smith

Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply05 Jan 2017, 13:30
Official

Good day

Thank you for contacting the GPAA

We hereby acknowledge your complaint.

With regards to the divorce benefit , please note that a certified copy of the divorce degree is required.

Kind regards,

Lucille Smith

's update05 Jan 2017, 14:45
Reviewer Update

Can you give me an E-mal address or fax number where I can send the certified copy.

Please advsie on who's attention I should bring this up to when mailing and faxing.

I would like to send it through tomorrow if possible.