1 reviews | Active since Jul 2015
LATE PAYMENT OF GEPF
HELLO,<br> <br> It is extremely upsetting to note that both the KZN DoE/GEPF shows an unacceptable lack of commitment to assist with my inquiry after numerous e-mails. <br> I had submitted all necessary documentation for my pension payout on 22 January 2015 and e-mailed my concerns again and again when payment wasn't made after 3 months. I sent in 6 sets of documents for various terms I have been employed (UTE- Substitute Educator: Jan 2008 to Oct 2014- contracts were renewed each term), and finally my contract terminated in October 2014(as the position I occupied was filled by a permanent educator). I am still awaiting placement by the Department and am still unemployed. I am a single parent with financial commitments such as school fees, rent, etc.<br> Family have been helpful thus far, however, they themselves can only assist for so long. I again sent an e-mail to GEPF on Thursday (2-07-2015) requesting assistance, and again they inform me that my details have still not been updated on their system by my employer: KZN DoE. Cannot understand why my details all appear on the department's system but not GEPF. <br> This is so stressful and frustrating. <br> PLEASE ASSIST<br> Kind regards,<br> K. KISTAN
Thank you for contacting the GPAA.
We acknowledge receipt of your enquiry.
Kindly be advised that the GPAA have not received your pension withdrawal documents from your ex-employer as yet.
Your complaint will be escalated to the relevant Client Liaison Officer at our regional office in Pietermaritzburg/ Durban to assist.
Kindly contact your employer in order to submit your withdrawal documents to the GPAA for processing.
Kind Regards
Megan Lambert
Thank you for contacting the GPAA.
We acknowledge receipt of your enquiry.
Kindly be advised that the GPAA have not received your pension withdrawal documents from your ex-employer as yet.
Your complaint will be escalated to the relevant Client Liaison Officer at our regional office in Pietermaritzburg/ Durban to assist.
Kindly contact your employer in order to submit your withdrawal documents to the GPAA for processing.
Kind Regards
Megan Lambert
