JD
Jeromedeon D

1 reviews | Active since Apr 2012

09 Nov 2015, 09:56

Inefficiency

My complaints on 28 Oct and 3 Nov refers. I am in disbelief and disgusted by the arrogance and inefficiency of the GEPF. On 30 Oct my file was supposedly sent back from finance to the back office due to a mere date stamp that was omittted. Today I am told that the error is still not rectified and that the matter will be escalated. More than a week just for a stamp? Utter ******* and pathetic.<br> <br> If not for their error my money would have probably been paid by now. <br> <br> The arrogance to expect me to just accept and call back in a few days, and Meagan Lambert responding to my complaints with that standard response yet obviously nothing is done. <br> <br> I am tired of this, I want my claim finalised and my money paid now. This could have been concluded a week ago I believe. I want this frustration behind me. I've got debts, including a bond, that is overdue. Or should my assets be repossesed first before I get the necessary urgency and attention. Is this what years of service in the SANDF gets me, frustration?<br> <br> I hope that every public servant that leaves the fund exposes this inefficient service that is given by the GEPF.

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